Comments Management

Overview

Comments Management gives you a unified view of comments across all your social media accounts. Monitor, reply to, and manage comments from one dashboard.

Key Capabilities

  • Unified comment feed — see comments from all platforms in one place
  • Reply directly — respond to comments without visiting each platform
  • AI-suggested replies — get AI-generated reply suggestions
  • Filter & search — find specific comments by keyword, sentiment, or platform
  • Bulk actions — hide, delete, or mark comments as handled

How to Access

Navigate to Publish > Comments from the sidebar.

Supported Platforms

Comments are aggregated from Facebook, Instagram, LinkedIn, YouTube, TikTok, and more — depending on platform API availability.

Responding to Comments

  1. Open Comments Management
  2. Browse or filter comments
  3. Click Reply on any comment
  4. Type your response (or use the AI suggestion)
  5. Send — the reply posts directly to the platform

Tip: Use AI-suggested replies to save time, then personalise them before sending to keep the human touch.